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Faqs

How Can I Contact You?

Email us at support@23rdandmadison.com for all enquiries. Please allow 1 – 2 business days for a response.

How Much is Shipping in Australia?

All domestic orders are calculated at checkout. You will have the option of Standard and Express shipping throughout Australia.

Please view our Shipping & Returns page for more information.

Do You Deliver Worldwide?

Yes! Please view our Shipping & Returns page for more information.

*Please note that 23rd & Madison is not liable for any freight charges, international duties or taxes incurred by delivery, refused shipment or unclaimed goods.

What is Your Returns Policy?

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you any exchange, credit or refund. Please view our Shipping & Returns page for more information.

In the event you want to return an item (within 14 days from date of purchase), we can offer a credit note only.

Can You Ship To P.O Boxes?

Yes, we can ship to P.O boxes.

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