At 23rd & Madison, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit or make a purchase from 23rdandmadison.com (the “Site”).
1. Collecting Your Information
We collect personal information to provide you with a seamless shopping experience. The types of information we collect include:
Device Information
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Examples collected: Web browser version, IP address, time zone, cookie data, pages viewed, search terms, and site interactions.
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Purpose: To optimise site performance and improve your shopping experience.
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Source: Automatically collected via cookies, log files, and tracking technologies.
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Shared with: Shopify (our e-commerce platform).
Order Information
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Examples collected: Name, billing/shipping address, payment details, email, and phone number.
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Purpose: To process your purchase, manage shipping, provide invoices, and communicate order updates.
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Source: Provided directly by you at checkout.
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Shared with: Shopify (to process transactions securely).
Customer Support Information
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Purpose: To assist with inquiries and provide a seamless customer service experience.
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Source: Provided directly by you when you contact us.
2. Sharing Your Information
We share your personal information only as necessary to provide our services:
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Shopify: Our store is powered by Shopify. You can review Shopify’s privacy policy here.
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Legal Compliance: We may disclose personal information if required by law or to protect our rights.
3. Behavioural Advertising & Marketing
We use your information to provide personalised marketing and targeted advertising:
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Google Analytics: Helps us understand customer behaviour on our site. Learn more here or opt-out here.
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Advertising Partners: We may share your site usage data to show tailored ads on platforms like Facebook and Google. You can opt out:
For more information on targeted advertising, visit the Network Advertising Initiative.
4. Your Rights & Data Protection
If you reside in the European Economic Area (EEA) or California (CCPA), you have rights regarding your personal data, including:
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Access & Portability: Request a copy of your personal data.
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Correction & Deletion: Update or delete your data upon request.
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Opt-Out: Decline marketing communications or targeted advertising.
To exercise these rights, contact us at support@23rdandmadison.com.
5. Cookies & Tracking
Cookies enhance your browsing experience by remembering preferences and tracking site activity. You can manage or disable cookies through your browser settings. Learn more at All About Cookies.
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Types of Cookies Used: Functional, performance, advertising, and social media cookies.
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Opt-Out: You can limit tracking via Do Not Track (DNT) settings in your browser.